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Foire Aux Questions

Foire Aux Questions

The simplest way to connect your iPad to your soundboard is to use an 1/8 inch to dual 1/4 inch cable. The 1/8 inch end would plug into your iPad, the dual 1/4 inch end would plug into two direct boxes that route to your soundboard. Watch this video for a step by step guide.

Custom Mix®; is a brand new way to mix any track from our catalog from within your web browser. You can mix your own stereo accompaniment track or “auto pan” the click track and guide cues left and the tracks to the right to create your customized mix for live performance. CustomMix®; is simple and easy to use allowing you to create your perfect mix and export in minutes. Choose from high quality m4a at 320mbps or highest quality WAV files at 16/44.1 and play your stereo file from any music player like an iPod, iPhone, iPad, iTunes, or in any music software.

No, we've priced CustomMix® for a single export.  We encourage you to double-check your work and make sure all the files are just the way you need them before you export.

If you're looking for greater flexibility or for varying configurations, then MultiTracks woudl likely be the better product for you.

WAV files are a higher quality file which is uncompressed at 16bit/44.1KHZ which is a CD quality file.  M4A's are compressed files but still at a high quality at 320kbps which is the quality of much of what you download on iTunes.  CustomMix<sup>®</sup> files are created from source files on our server from very high quality WAV's at 16bit/44.1KHZ or higher to ensure you're receiving a great sounding audio file. 


For more information on audio file formats visit


Register for a free account with us and get free demo content and a free MultiTrack of the Month!  Then download a free trial of Ableton and watch videos on Ableton basics to get started.  We're glad to answer questions too at


Absolutely! Many of the bands you know run live tracks at every show. Bands like U2 and Coldplay may only be 3 musicians and a singer when they perform live, but your hearing loops, pads, organ, strings and extra guitars in the mix and these tracks are from the original record. The basis of this concept is everyone should play to a click. Once everyone is locked in to a click, you can add whatever layers you like to bring the song together. In your session, you simply mute or un-mute whatever you prefer.

Programs running in the background can have a serious effect on the operational effectiveness of Ableton Live and any other computer based audio program and can interfere in the smooth streaming of audio from the hard drive. Basically, you need to disable background programs related to time. For example: turn off screen savers, automatic updaters, sleep functions, automatic spin-down of hard drive, etc.

Yes, you can put the tracks in the monitors live. We recommend not putting the click track in the floor monitors, only in the drummer’s headphones or in-ear monitors.  See our recommendation on the training page for different monitor options.

Yes, the drummer must have headphones to hear the click track counting each song off, and to play to the click during the song.  We recommend that the click be loud in the drummers ears, and over time, you’ll never want to play without it!

Yes, there is a drum track and loop track on every song.

Go to "Record, Warp, Launch" in your Ableton preferences and turn off "Auto Warp Long Samples."

No, you set a window (typically 4 bars) that you want Ableton to go at the end of that window to the next section.  A “bar” or a “measure” is 4 counts in a song that’s 4/4.  We set the tempo and time signature in the session for you, but if you’re building a Custom Sunday you can copy our settings for your new session.  Most songs will be 4/4 and thus, each measure has 4 counts.  A 4 bar phrase then has 16 counts.  So imagine every 4 bars the song is in a new window where if you signal a locator to be the next section played, Live knows to finish the last part of that 4 bar phrase.
We recommend you know what sections you plan to “potentially” loop in a service, and practice the looping function to make sure it works for the section you want to loop.  Typically all 4/4 songs when you want to loop a chorus or loop a bridge will loop with no problem.  If you have a different time signature you can change the time signature of the grid in Live versions 7 and later.

No, there are many differences, but here we’ll list two.  First, you can control where the tracks go, in real time!  So, in a live set you can decide to loop the bridge 5 times and all you have to do is press a button at the end of the bridge.  It does not have to be at a precise moment either.  You set the window of how many counts you want to be able to have to press the key or button you assign to the section.  Secondly, every track is individualized so you can turn them on or off.

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If you are a Windows Vista user and you've downloaded a trial version of Ableton Live 8, you may be experience a warping issue. Here is a workaround. Step 1: Turn off Auto Warp Long Samples in your Ableton Preferences. If your tracks are still warped, read this this blog from Ableton on other potential causes.


1.  In general, the less sound on stage, the better it will sound in the front of house.  The more in ears and headphones, the better the sound.  At the very least, we recommend that your drummer use headphones with a click track in his/her ears and NOT use a floor monitor.  This will decrease stage volume and tighten your band.
2.  The more musicians that can hear and play to the click in their ears, the tighter the band will be.  If the click is a little strange at first, after time you’ll love it and never want to play without it!
3.  You can take the monitor send signal from the snake on stage and run a wired signal to a pair of headphones for your stationary musicians.
4.  If your out of monitor sends, an option is to see if multiple musicians can put one ear in to hear the click and in-ear mix, and with the other ear they can listen to their amps.
5.  Just adding a loop track (at the very least played through iTunes or any player and running 1/8 inch out of your computer  to your mixer) will do a lot for your live sound.  The percussive loop will fill out the drum sound and make the whole mix feel fuller.  The loop tracks at are just that- a click track and loop track to use in Ableton or any player.

When you purchase credits you will receive a "Credit Order Receipt" and when you redeem credits for a song you should also receive a "Credit Redemption Receipt."  Don't worry, you haven't been charged twice, this is for the purchase and then redemption of your credits.

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